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Technical Support

Mr. Hickman was a people-oriented salesperson; Mr. Williams was a technology expert.Together, they formed a winning combination that could listen to customer needs and respond with technically adept and innovate solutions.

Molten Metal in Foundry


This winning combination of support linked with technical savvy continues today. Our support function now includes vast North American resources that can be used to provide metals production solutions across geographic boundaries. 


Our experienced Technical Support Group is available to assist customers in the use of material to solve production problems, improve productivity and reduce cost. We also serve customers in a variety of other businesses, including the sugar beet industry, water treatment, smelting and other related metal industries. Because of our broad exposure to other industries, we are often able to transfer and apply solutions from one industry to problems in another.

Image by Ludomił Sawicki



Brian is a UW-Madison grad and FEF scholar located out of Indiana. With 25+ years industry metallurgical expertise in Ductile Iron production he is a active member of DIS and AFS Cupola Melting Committee.




Jeremy has 15+ years of industry experience ranging from Iron to Steel, and non-ferrous. Located out of Tennessee he is a graduate of UW-Platteville.  Jeremy has been active in the industry holding various AFS chapter positions, including Chairman. 




Located out of Pennsylvania, a graduate from Case Western Reserve, Jim's focus is on Gray, Ductile, and Malleable Irons. He has had a distinguished career of 37+ years, holding various AFS and DIS positions. Jim is a DIS 2014 Member of the Year recipient.

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